OFFICE & ADMINISTRATION

CUSTOMER EXPERIENCE ASSOCIATE

posted 6/25/20

Pineland is seeking a highly qualified individual to serve as a member of the Customer experience Team in the role of Customer Experience Associate or CEA. The individual selected to join this team will have a primary role of providing an overall excellent customer experience to Pineland residential and customers in accordance with Pineland's Mission and Core Values. The individual will converse, engage, and sell Pineland's Mission and Core Values. The individual will listen, understand, and interpret a customer's needs and provide the best option for their satisfaction. The individual will be the first customer contact for support, billing, and services.

Qualifications

Minimum of two years proven office and/or retail customer service and sales experience or equivalent. Minimum of High School diploma  or equivalent. Post secondary degree preferred. Proven interpersonal, analytical, organizational, customer service, and communication skills. Proficiency with personal computers, software, and general office machines and telephone operation. Must be outgoing, self motivated, with the ability to initiate conversation with customers and pro-actively discover best-fit solutions. Demonstrated ability to learn product and service offerings.

Locations

This position will work in the Metter and Swainsboro offices. Training will occur in both locations.

How to Apply

An application can be found on the Pineland website-www.pineland.net. The completed application, resume, cover letter, and three work related references should be set via mail, email,or dropped off in a sealed envelope to the following:

Hiring Manager
Pineland Telephone Cooperative, Inc.
P.O. Box 678 Metter, GA 30439

dlee@pinelandtelco.com

Applications can be dropped off at the Metter office only. Please use a sealed envelope.

30 S Rountree Street Metter, Ga 30439
No  faxed applications will be accepted.

Deadline to apply- June 6, 2020 at 5pm

Pineland's mission is to offer an outstanding customer experience through the efficient delivery of progressive technology solutions in the markets served. We will achieve this mission by applying the core Values of Excellence, Integrity, Innovation, and a Serrvant's Heart in everything we do. 

JOB TITLE

Posted: MM/DD/YYYY

Job Description

 

PH: 912-739-7158

FAX: 912-739-7126

Equal Opportunity is the Law
Equal Opportunity Employer/Program
Auxiliary aids and services available upon request to individuals with disabilities
Georgia Relay Service - TTY/TDD - Dial 7-1-1

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